Q. I saw something I loved on your Instagram, but I can’t find it on the website — is it still available?
A. New pieces are shared on Instagram first and are available via DM for early access. After a few days, any remaining items are added to the website. If you can’t find what you’re looking for, feel free to message us — we’ll be happy to check.

Q. Is the presentation box in the photo included?
A. Unless the listing specifically says so, presentation boxes shown in photos are for styling purposes only and not included with the order. Each item will still be securely and beautifully packaged.

Q. What’s a mechanical watch?
A. Mechanical watches run without a battery — instead, they’re powered by a hand-wound spring. You’ll need to wind it daily to keep it running, which many collectors love as part of the charm and ritual.

Q. What’s a quartz watch?
A. Quartz watches are battery-powered and usually more accurate and low-maintenance. Just set the time and go — no winding needed.

Q. Mechanical vs quartz — which one should I choose?
A. If you enjoy the feel of tradition and don’t mind a bit of daily care, mechanical watches are beautifully tactile and full of character. If you prefer something more practical and easy to wear, quartz is a great choice. Both have their own appeal — it’s all about what fits your lifestyle.

Q. How do I wind my mechanical watch?
A. Turn the crown (the small knob on the side) clockwise until you feel a gentle resistance — once a day is enough. Don’t overwind. A winding guide will be included with your order to walk you through it.

Q. Can I return or exchange my order?
A. All pieces are vintage and one of a kind, so we don’t offer returns or exchanges. We do our best to describe each item clearly, and you’re always welcome to message us for extra photos or details before you buy.

Q. What condition are the pieces in?
A. Everything is vintage, which means light signs of age or wear may be present. We handpick each item for quality and style, and any notable marks will be mentioned in the listing.

Q. Will I need to pay customs fees?
A. Most items fall below the import threshold for many countries, so additional customs fees are rare. That said, any local duties or taxes would be the buyer’s responsibility. If you’re unsure, it’s best to check your country’s import rules.

Q. Can I get my watch bracelet resized?
A. Yes — complimentary length shortening is available for most watches. If you’d like your watch adjusted before shipping, just leave a note at checkout or message us with your preferred fit.