Terms of service

Terms and Conditions

These are our terms and conditions for the use of our website teiacollective.sumupstore.com and the purchase of products through the website.

If you have any queries about these terms, please contact us using the contact form.

The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern use by customers of this website. You should note that TEIA COLLECTIVE may at any time make changes to or remove part of this website without any liability to customers for such changes. TEIA COLLECTIVE reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.

A contract will only come into existence between you the customer and us once your order has been processed and dispatched.

When you as a customer place an order via this website, you warrant by placing the order that:

  1. You are not a minor or otherwise legally incapable of entering into a binding contract.
  2. The personal details which you give us on registration are fully complete and accurate.
  3. You are not using a false name or the name of any other person or body which you are not authorised to use.

Placement of an order

When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.

Acceptance of an order

When an order is placed you will get an order confirmation sent to the email address you provided during checkout, containing information about order content, prices.

Delivery

You as a buyer are free to choose from mentioned and at the time relevant delivery option(s). TEIA COLLECTIVE assumes no responsibility for damages during transport or damages caused from any delays beyond its control

Customs Duties and Taxes for International Shipping

When placing an order with TEIA COLLECTIVE for international delivery, please be aware of the following terms regarding customs duties and taxes:

Customs Duties and Import Taxes:

Any customs duties, import taxes, or related fees are the responsibility of the customer. These charges are not included in the total price of your order or the shipping costs at checkout.

Local Regulations:

Each country has its own regulations regarding the import of goods, and it is the customer’s responsibility to understand and comply with their country’s laws. We recommend contacting your local customs office for detailed information on the potential costs and import regulations.

Payment of Duties:

In the event that customs duties, taxes, or fees are applied to your shipment, the payment will be required upon the package’s arrival in your country. The local customs office or courier will contact you with further instructions.

Shipping Delays Due to Customs:

TEIA COLLECTIVE is not responsible for any delays caused by customs processing. Please note that such delays are beyond our control.

Non-Payment of Duties:

If customs duties or taxes are not paid by the customer, and the shipment is returned to us, we reserve the right to deduct any additional shipping fees or charges incurred from your refund.

Returns Policy

Due to the nature of vintage items, orders are not eligible for return or refund and all our sales are final. 

No products may be returned to TEIA COLLECTIVE without the prior written consent of TEIA COLLECTIVE and are subject to a return charge.

Liability

We try to have the information on this website as accurate as possible but we make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.

Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.

Severance

If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then such term or condition shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable.

If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

By placing an order with TEIA COLLECTIVE, you agree to the terms and conditions outlined above.